Welcome to Stabob's Handcrafted Pet Houses. Houses are solid wood construction with quality materials and workmanship. stabob@sbcglobal.net ALL ORDERS MUST BE PLACED THRU THIS WEBSTORE, WE CAN NOT TAKE PHONE ORDERS. ASK QUESTIONS THRU EMAIL. YOU WILL RECIEVE A VERY QUICK RESPONSE. WE SHIP TO US LOWER 48 ONLY WE ONLY DO RETURNS IF THE ITEM IS INCORECT OR DAMAGED.